Bloomreach is the world’s #1 Commerce Experience Cloud, empowering brands to deliver customer journeys so personalized, they feel like magic. It offers a suite of products that drive true personalization and digital commerce growth, including:

• Engagement, offering a leading CDP and marketing automation solutions
• Content, offering a headless CMS
• Discovery, offering AI-driven search and merchandising
  Together, these solutions combine the power of unified customer and product data with the speed and scale of AI-optimization, enabling revenue-driving digital commerce experiences that convert on any channel and every journey. Bloomreach serves over 850 global brands including Albertsons, Bosch, Puma, FC Bayern München, and Marks & Spencer.

As the Bloomreach Engagement UX Designer, you will co-create product roadmap, directly impact product features and capabilities and be responsible for the product's usability and user experience. Your work will directly impact company growth and valuation on its way to the IPO, thus directly influence the value of your stock options as well.

You will Design and maintain experience for the users of the Bloomreach Engagement, to be easy to understand & use, yet to be without unnecessary borders to enable powerful use-cases for our clients. Drive the UX research. Collaborate with the involved teams and stakeholders to provide an effective solution that advocates users needs, brings value to our clients and is aligned with the Bloomreach business.

Your job will be to:

• Identify users needs & problems in the product and find effective solutions
• Analyze and evaluate user data, verifying hypothesis & doing data driven design decisions
• Qualitative research – user testing, participate on the user research & user calls to find out usability issues & validate solutions
• Propose product features & improvements for development
• Creating storyboards, user or screen flows, wireframes, priority guides or low fidelity prototypes
• Collaborate on the general design direction and help define Design system guidelines & design process within product cycle
• Mentor the design team members to accustom User-centered design principles

Professional experience

• 3+ years in a UX design role
• Ability to make data driven decisions (experience with analytic tools, e.g. Google Analytics, Flurry, Hotjar, …)
• Experience with the qualitative UX research and user testing
• Excellent overview of the UX methodology, ability to select right framework within the situation
• Proficiency creating storyboards, screen flows, wireframes, priority guides and prototypes

Personal qualities

• Proficiency in English written and spoken
• Excellent communication skills to explain your ideas to the product managers and engineers
• Ability to quickly identify the main problem and distinguish it from the edge cases
• Ability to quickly iterate (an agile and fast learner)

Benefits package:

• Lunch contribution 110 € monthly
• Stock options, annual bonus
• Budget for personal development
• Additional days off
• other benefits such as Udemy classes, Calm app, home office set up etc.