• Manage day-to-day communication with existing clients and act as their primary point of contact
• Ensure successful onboarding, adoption, and long-term satisfaction with AUGLIO solutions
• Coordinate client requests and tickets, including technical and integration-related topics
• Take ownership of project delivery — scope, quality, and timelines
• Collaborate with internal teams (development, product, and support) to deliver client solutions
• Monitor customer health, usage, and satisfaction, ensuring continuous value delivery
• Identify opportunities for account growth (upsell, cross-sell, expansion) based on real client needs
• Run regular client meetings focused on progress, value delivery, and planning next steps
• Maintain clear visibility over project status, risks, and reporting

• 2–3+ years of experience in Customer Success, Account Management, or Project Management
• Excellent communication, relationship-building, and organizational skills
• Ability to manage both client-facing discussions and internal coordination
• Experience with ticketing or project management systems
• Strong analytical thinking and solution-oriented mindset
• High level of ownership, independence, and systematic work style

• professional growth in a company at the forefront of innovative technology
• daily collaboration with some of the most recognized global brands
• a team that values passion, ownership, and spending time together outside work
• inspiring offices located in the vibrant Spot Cowork in Bratislava
• 2 days of home office per week
• company laptop and phone also available for personal use
• fully paid Multisport card
• competitive salary range of €2,000 – €3,000, based on experience and seniority
• Location: Our offices are based in The Spot, Bratislava.

We would appreciate receiving a brief motivation letter in English along with your application.

AUGLIO is a global leader in augmented reality solutions for e-commerce. Our technology enables online stores to offer a “try before you buy” experience — bringing the advantages of brick-and-mortar shopping into the digital world.

Our AR solutions are used by hundreds of e-shops worldwide across categories such as eyewear, cosmetics, jewelry, and fashion. Clients range from global brands like Victoria Beckham, JBL, Avon, Dermacol, and Essilor to fast-growing smaller businesses on every continent.

Working at AUGLIO means being part of a small, highly effective Slovak team delivering technology used globally.