After school, I immediately joined Alza,
which gave me a huge drive and desire to
learn, move forward and enjoy the job.
After working at Alza, I anchored at
Deutsche telekom as an IT support
specialist. I found out that the sale was
not what I enjoyed. What I also enjoy is
troublesooting, helping, solving problems
and proposing solutions.
After wonderful experience at deutsche, i
joined Multitude - where i gained even
more interest in service support and
delivery segment where i want to head to

Stredná odborná škola strojnícka
Mechanical engineering and computer networks
I havee studied HW/SW troubleshooting, server administration, programming
and electrical infrastructure installation - with paragraph 21 certification
2010 - 2014
My main skills and passion comes from self learning. I am passionate self learner mainly focused for serice support and delivery. My latest courses were: Microsoft Azure ecosystem, ITIL (not certified yet), Microsoft Active Directory, Jira

Service Support Specialist
Global IT Services s.r.o. - Bratislava, Slovak
Republic
JUNE 2022 - Currently
OS image deployment, software deployment remotely worldwide.
Responsible for asset management for newcomers in Asia and Europe.
Management of Microsoft Windows and Apple iOS, MacOS devices.
Access and asset management, communicating with vendors from Europe and
Asia to ensure the newbie gets a nice device fully prepared with the company's
OS image ready to go.
I gained experience in ManageEngine environment, asset management and
Agile.
My daily activity list: Microsoft Azure Ecosystem, Active Directory, Cisco Meraki,
Mcafee Mvision, Powershell, MacOS, E365, Jira, Confluence, Youtube, Google,
Microsoft Documents