Job description, responsibilities and duties

Bolt Food is looking for a passionate Account Specialist to drive our business, developing, managing and growing our partner restaurants in Slovakia.
​
As an Account Manager you will have a clear understanding of our key business goals and actively manage our partners to generate long-term value for our partners and the platform. In addition you also have to be a strong team player and willing to do things outside of the day-to-day work activities - driving local execution of our global projects or being the Manager’s right hand in managing our business priorities.

Your daily adventures will include:

• Manage, organize and negotiate eater-facing campaigns that will increase Bolt Food orders and revenue
• Analyze key performance metrics to gain insights and improve customer performance
• Forecast growth and evaluate the achievement of our business goals
• Execute and refine our operational strategy, solve daily commercial and operational issues
• Collaborate with the Sales & Partners Operations team to smoothly activate all restaurants
• Lead re-negotiation of restaurant contract conditions such as commission rates and campaign plans
• Work with cross functional departments to drive business growth (Campaigns, Partner Operations, Customer Service, Courier Operations)

• Min. 1 year of experience: preferably in Account Management, Consulting, Business Development, or similar roles

• Solid analytical skills: ability to interpret and present data to generate insights and support decision-making

• Never-settle mentality: proven track record of client success and consistently achieving critical metrics and revenue targets

• Commercial vein: ability to build and maintain long term professional relationships with business partners using listening, negotiation and persuasion skills

• Ownership: ability proactively find solutions to business problems

• Passion: drive to work with new technologies or with food tech

• Excellent communicator: ability to effectively communicate with many stakeholders involved

• Outstanding project manager: capable managing multiple projects, resources, priorities and time

• Minimum language requirements: Slovak and Native and Business level English speaker

Employee perks, benefits

• Your daily duties will have a meaningful impact on millions of people all over the world.

• You’ll be surrounded by the most friendly, supportive colleagues you can imagine.

• As we grow, so will you! Bolt’s fast-paced, challenging environment offers you great opportunities for professional development.

• You’ll always be kept informed. Our bi-weekly All Hands meetings bring our global teams together, ensuring we’re all up to speed and moving forward as one.

- Stock option package that lets you focus on doing your best work.​

• Switching off is important! At Bolt, we like to work hard and play hard.

• Enjoy our fun team events, office snacks, free merch and more!

- Benefit plus, Bolt ride credits, other benefits.

We’re one of the leading tech companies in Europe and Africa

https://bolt.eu/en/careers/

Bolt is the leading European mobility platform that’s focused on making urban travel more affordable, convenient and responsible.
Bolt has more than 100 million customers in over 45 countries across Europe and Africa. The company offers a range of mobility services including ride-hailing and car-sharing, micromobility with e-scooters and electric bikes, and food and package delivery.
All Bolt rides in Europe are 100% carbon-neutral as part of Bolt’s Green Plan, a long-term commitment to reduce the ecological footprint of the company.