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Juraj Mačuga

Project Manager / Service Delivery Manager

Hourly: 3243

Level: Senior

Registered: 09.02.2024

Non-Tech
Project ManagementCustomer SupportAccount ManagementEnglishUkraine positive 🇺🇦Microsoft Excel
Project ManagementCustomer SupportAccount ManagementEnglishUkraine positive 🇺🇦Microsoft Excel

Senior IT Project Manager / Service Delivery Manager (15+ years of experience in ICT/SW development and Banking) with a proven track record of successfully managing and delivering complex global IT projects on time and within budget. Thriving in a dynamic environment, fostering effective communication and cross-functional collaboration in matrixed organizations, I excel at leading diverse teams by acting as a bridge between technical and business stakeholders to deliver integrated and impactful solutions. My expertise spans from project initiation through implementation and testing to successful closure and maintenance, encompassing risk management, release management, change management, stakeholder engagement and agile methodologies.

Education

Leaving Examination Diploma: Slovak language and literature, English, Mathematics, Economics – Metodova

High School

Master's Degree (Mgr.) in Strategic management – Commenius University, Faculty of Management

Portfolio

• 24i - Delivering End-to End Video Streaming Solutions and services for leading OTT services, Broadcasters and Pay TV operators around the world.

• UniCredit - CZ/SK Digitization Project introduced to enhance the existing digital channels (Internet Banking, Mobile Banking) by adding new functionalities which will enable the clients to onboard and apply for different products (current accounts, consumer loans, mortgages) remotely (using their own devices).

• AT&T - 12 years of experience in ICT industry in various roles such as Project Manager, Service Delivery Manager and Incident Manager

Awards, certifications

ITIL: ITIL V3 Foundations Certification

AT&T Six Sigma Internal Training Program: Six sigma White/Yellow/Green belt certification

CBI Certificate in Business English: Level 7, Advanced (A) – Introduction to the Common European Framework B2