DONUM - Slovak Market & Customer Support Specialist

• Review and improve Slovak e-shop texts and translations so they sound natural to local customers.
• Support customers in Slovak by email and occasional phone calls.
• Adapt communication to the Slovak market, including local holidays, seasonal campaigns and relevant events.
• Monitor local competitors, trends and customer preferences.
• Help identify suitable Slovak influencers and creators.
• Share local ideas and recommendations that could help DONUM grow in Slovakia.
• Cooperate with our international team in English.

• Native Slovak speaker with excellent written and spoken Slovak.
• Good English communication skills.
• Strong communication skills and a customer-oriented mindset.
• Interest in e-commerce, marketing, fashion, lifestyle or customer experience.
• Ability to work independently, proactively and reliably.
• Comfortable communicating with customers by email and occasionally by phone.
• Experience in e-commerce, customer support, social media, copywriting or influencer marketing is an advantage.

• Flexible remote work.
• Approximately 5–10 hours per week at the beginning.
• Possibility to increase the scope over time.
• Long-term cooperation with an international growing brand.
• Opportunity to become DONUM’s main local contact for the Slovak market.
• Freedom to contribute ideas and help shape how DONUM develops in Slovakia.

DONUM is a Lithuanian fashion and lifestyle brand creating silk scarves, accessories and premium gift products. We combine contemporary design with art and cultural collaborations, and we are actively expanding into international markets across Europe.

We currently operate in several European countries and are now developing our presence in Slovakia. Our focus is on high-quality products, strong visual identity, local market adaptation and excellent customer experience.