🧑‍💻 About the role

As a Site Reliability Engineer, you will

• Contribute to long-term reliability, resiliency and security of our services and infrastructure, as they scale to meet growing customer demand.
• Identify opportunities to improve these qualities and proactively address issues before they impact customers.
• Monitor services, refine processes and fine-tune alerting to enhance system observability while minimizing noise.
• Collaborate closely with the search, recommendation and other product teams.
• Help shape the future of our infrastructure, by helping out planning and executing migrations, transitioning parts of our AWS-managed stack to Kubernetes, preparing internal tooling to improve developer experience, refining deployment pipeline and creating runbooks for better incident response.
• Optionally participate in weekly on-call rotations later on.

💫 What makes you a great fit

• You are willing to take the topic of reliability, resiliency and security for your own.
• You do not get scared by the sound of CI/CD pipelines, canary deployments, large-scale migrations, zero-downtime, auto-scaling, pagers and incident post-mortems.
• You like learning new things, challenging yourself and the status quo, diving deep into the inner workings of the unknown.
• You understand the realities of technical debt and see it as an opportunity rather than ever-existing frustration or sins of the past.
• You get that hope is not a strategy.
• You thrive in a fast-moving workplace, do not get sidetracked by shifting priorities and are able to work in hybrid and remote teams.
• You are familiar with UNIX toolchain, networking, shell scripting; you know object-oriented programming, preferably in Ruby or Python and are open to learning. Familiarity with AWS, Docker, PostgreSQL, Redis and Terraform IaC is a plus.
• You are not afraid to ask for help when needed.
• You are fluent in English.

🥳 What’s in it for you

Flexible working hours to help you create the perfect work-life balance.

Hybrid & remote work options: You can work from our offices in Bratislava or Prague, fully remote, or a mix of both.

Regular company events and team-building activities to stay connected.

A chance to be part of a growing, innovative company where you can help shape the future.

An inclusive global team that empowers and supports your needs.

A collaborative environment built on trust, transparency, and open communication.

A flat structure: Work with smaller, agile teams.

Paid time off & sick days.

Competitive pay: Receive a competitive salary that reflects your skills and experience.

Employee Stock Ownership Plan (ESOP) in the future.

Perks:

💻 Hardware contribution

🧘 A MultiSport card (CZ/SK only) or well-being contribution

📚 Self-development allowance

🥞 Team breakfasts

☕ Office refreshments

🍼 Parental benefits

🎂 Birthday surprise

🎉 And more!

Luigi's Box is a SaaS solution for intuitive AI-powered search 🔎, analytics 📉, and product recommendation for e‑commerce. Our platform ensures that your site delivers fast, relevant, and personalised results for every inquiry. Luigi's Box increases conversions and sales for more than 3,000 e-shops, including Alza, Benu, O2, Acer, Under Armour, Orsay, KiK and other big names on the EU market.