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US Embassy

Community Management Coordinator - Social Media Specialist

Work modeOffice

CityBratislava

ContractFull-time

Salary2560 — 3000 €

Salary typeTPP

Updated20.02.2026

The U.S. Mission in Bratislava, Slovakia is seeking eligible and qualified applicants for the Community Management Coordinator (Social Media Specialist) position in the Public Affairs Office.​

Job description

​​​The Community Management Coordinator is responsible for building and maintaining Mission flagship digital properties (social media, website content through the technical management of platforms including Meta Business Suite, Ads Manager, WordPress, and Hootsuite); for developing a social media strategy and year-long editorial calendar designed to promote Mission priorities with on-line communities; researching and analyzing evolving markets, audiences, and current social media trends through advanced analytics for Mission digital properties; and customizing content and online engagement to promote Mission objectives by designing high-quality visual assets and video products (Reels, Stories, videos, graphics) using Adobe Creative Suite, Canva, and AI tools.  Organizes and hosts online conversations; designs and develops innovative engagement opportunities and tools.  Provides guidance to PD Public Engagement staff and other Mission personnel who engage with online communities on standards, regulations, and policies for the use of digital properties.  In coordination with the Press and Media Coordinator, recommends and organizes Mission initiatives to engage effectively with the press and media. Contributes to briefings, reports and policy materials.​

All applications must be submitted through Electronic Recruitment Application (ERA) to be considered.
For more information on how to apply visit the Mission internet site
https://sk.usembassy.gov/jobs/

Requirements

  • A university degree in communications, business, marketing, international relations, political science, or local equivalent is required.
  • English - Proficiency (C2) and Slovak - Proficiency (C2)
  • Experience: ​A minimum of three years of progressively responsible experience in a multilingual, multicultural or multinational organization is required.  Market research and audience analysis, and design and execution of online campaigns must have been significant components of the job.  Must have experience managing digital properties, including direct online interaction with the public, and content creation in multimedia and traditional formats.​​
  • Knowledge: ​​​Must have comprehensive knowledge of the attitudes and communication preferences of target audience groups.  Must understand the regional, demographic, ethnic, socioeconomic, cultural, and linguistic factors and the influence of religious, cultural, and educational institutions in shaping Slovak opinions and preferences.  Must have strong online communications and analysis skills to identify and exploit engagement opportunities.  Must understand the management of digital properties and online communities, including marketing and/or advocacy campaigns. Knowledge of trends in regional and international communications patterns and how they affect the Slovak communications landscape is required.​
  • Analytic Skills:  Must be able to perceive the emergence of new influencers and information consumption preferences to analyze the impact of evolving content formats and delivery channels and lead cross-section Mission analysis to modify approaches for enhanced outcomes.
  • ​Communication and Interpersonal Skills:  Must have strong interpersonal skills to maintain Mission-wide collaboration and coordination on the use of digital tools and platforms to strengthen Mission diplomacy in the public sphere.  Must have excellent customer relations, interpersonal, and cross-cultural communication skills and be able to engage the full range of Slovak priority audience groups through online engagement and Mission flagship digital properties.  Must have excellent written and oral communication skills, including the ability to develop, write, and edit materials for digital dissemination in both English and Slovak.  Must be able to tailor communications to fit formal and informal situations and different ethnic, religious, and linguistic cultures.  Must be able to informally interpret between English and Slovak.
  • Management Skills:  Strong organizational skills are required, including the ability to manage multiple engagement platforms at the same time and actively engage with the public simultaneously on those platforms; incorporate strategic content from all Mission offices and agencies; and identify and resolve, or seek assistance in resolving, problems associated with online content and engagement.  Must be able to manage projects such as marketing, information, or advocacy campaigns, including associated project budgets, schedules, and daily operations to produce, adapt, and disseminate time-sensitive content.
  • Technical Skills:  Detailed knowledge of and the ability to build out and manage Mission flagship digital properties, including social media, website, and mobile platforms, and develop digital tools such as games and contests are required.  Must be able to use photo and video sharing sites and editing software (e.g. social media platforms, Adobe Creative Suite, AI tools), podcast creation tools, and other digital products (e.g. WordPress).  Must be fully adept at using audience analysis and analytic tools (e.g., Hootsuite, Google, Meta, X).
    ​Good keyboarding and data entry skills and excellent familiarity with electronic discovery tools, in particular the internet and AI, and standard information retrieval practices and procedures are required.  Must have good numerical skills to be able to use and develop statistical analyses of audience segments and report on the impact of Mission digital outreach.  Thorough, detailed knowledge of various computer software programs, specifically Microsoft Word, Microsoft Excel, and graphic design (e.g. Canva, Adobe), is required. ​

We offer

13th month salary
annual performance bonus
supplemental health plan
supplemental retirement plan
life insurance
additional leave/holidays
meal allowances

About company

The American Embassy in Bratislava encourages further integration by Slovakia into western institutions, especially NATO, OECD, and the EU, and supports continued economic and political reform in Slovakia.

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